Thursday, October 3, 2013

Word Crashing Shortly After Launching

I had not encountered this problem with word before, but yesterday a customer brought a computer that had a problem with word crashing shortly after launch.  Looking at the crash report details the stop code was 0xC0000005.  I searched around and a few posts mention printer issues so I checked the default printer's properties and an error popped up with the same code.  I changed the default printer and word no longer crashed.  If I set the default printer back word would crash with the same error, but the printer properties no longer gave the error.  None the less when the default printer is changed to something else word works properly.


If you're in Waco, Tx G&A Computers can help you with all of your computer repair needs. PC, Mac, all computers repaired.

Tuesday, September 24, 2013

BSOD 7B in safe mode

This is one that has bothered me for some time, but I never found the answer I was looking for.  There are some infections that block access to safe mode and even after they have been cleaned safe mode can not be accessed.  I had always thought that there must be some setting some where that controled how safe mode worked but I never found a satisfactory answer until I came across Didier Steven's blog.  In that post I found out about the safeboot registry key.  I found that most systems I work on have Network and Minimal are renamed to net and mini respectively.  The easiest fix is to create new keys with the proper names and copy the contents of the modified keys to the new keys.  You can also get a registry file to fix this for you from the same blog where I originally found this solution.  Once this has been done you will be able get into safe mode like normal.

If you're in Waco, Tx G&A Computers can help you with all of your computer repair needs. PC, Mac, all computers repaired.

Tuesday, March 12, 2013

Tweaking.com's Windows Repair (All In One) is your new best friend


Do you like Dial-a-fix?  Do you wish you could use it on something other than XP?  Well until Dj Lizard finishes the new version of Dial-a-fix tweaking.com has a great stand in.  Windows repair all in one has nearly all the features that dial-a-fix does and it works on XP/Vista/7/8 32 and 64 bit.  Since I have added this tool to the stable it has helped me fix several problems my other tools weren't fixing.

If you're in Waco, Tx G&A Computers can help you with all of your computer repair needs. PC, Mac, all computers repaired.