Thursday, September 27, 2012

Emachines M5309 XP Drivers

A customer needed drivers for their Emachines M5309, no problem I thought. Wrong!  Gateway or Acer or whoever owns Emachines these days hasn't maintained the drivers for this particular model.  By that I mean they offer four drivers, only one of those is applicable to the machine, and that one is not necessary to install.  Fortunately there are only three drivers that aren't native to XP.  Below are links to these drivers.

Broadcom 440x LAN driver
http://www.broadcom.com/support/ethernet_nic/4401.php

Conextant AC link modem (download AC '97 version)
http://www.conexant.com/support/md_driverdownload.jsp

Radeon 320m IGP (Omega 2.6.75a)
http://downloads.guru3d.com/download.php?det=1230

With these three drivers you should have no more ! icons in the device manager.  There are a couple of other drivers I found that may be helpful.

ALi drivers (sound and usb)
http://majorgeeks.com/ALi_Integrated_Driver_d4463.html

Synaptics driver
http://www.synaptics.com/resources/drivers

If you're in Waco, Tx G&A Computers can help you with all of your computer repair needs. PC, Mac, all computers repaired.

Tuesday, July 17, 2012

Stop C0000135 Windows 7

STOP: C0000135 The program can't start because %hs is missing.
A customer's system was giving this stop code after my initial virus removal.  My first google searches came up with nothing but "LOL fresh install" the universal answer of weak minded techs.  Eventually I came across a blog post from Lexington computer repair blog.  Unfortunately the post did not relate to my issue, but it did help in that I knew there were other people out there repairing this issue.  My next search led me to a forum post on bleepingcomputer.com and that led me to their tool called Farbar Recovery Scan Tool.  After scanning with this tool and reviewing the log I found that the machine had the zeroaccess infection.  With fingers crossed I created the fixlist file to remove this and hit fix on the tool.  Success, the machine was able to boot; and I was able to continue my removal process.


Here is the fixlist file that I used. It probably won't fix everyone, but maybe it will help. The people on bleepingcomputer's forum are very knowledgeable and can help with specific issues.
Start
SubSystems: [Windows] ==> ZeroAccess
End

If you're in Waco, Tx G&A Computers can help you with all of your computer repair needs. PC, Mac, all computers repaired.

Monday, May 14, 2012

Asus EEE Blinking Cursor

Recently a customer brought an Asus EEE 1005HAB that was powering on and only displaying a blinking cursor. After some searching around I found several people who mentioned a similar issue and that they resolved this by pressing the F2 button, which is the button to get into the BIOS. I tried this and it worked, I was able to get into the BIOS. I didn't make any changes, I just exited and it rebooted to resuming from hibernation. This seems to a common issue with Asus computers and Windows Vista/7 hibernation.

In short, if you have this issue, just mash that F2 button and hope you get into the BIOS.  I would also recommend disabling hibernation until a fix is found.

If you're in Waco, Tx G&A Computers can help you with all of your computer repair needs. PC, Mac, all computers repaired.

Friday, March 2, 2012

Microsoft have lost they minds!

Microsoft has been using the same, more or less, user interface concept for the last seventeen years and for about ten of those years the vast majority of Microsoft users have used only the Windows XP version of this concept. When Vista came out in 2007 many customers complained to me that they didn't like vista because "everything" was different. When in fact everything was mostly the same with a different coat of paint.

So we went from this:

To this:
And the impression that the average user got was that "everything" was different. Now Microsoft is working on Windows 8 and a new user interface called Metro, the same interface from Windows Phone 7. Below is a screenshot of Windows 8 from the customer preview released this week.

I would like to know what Microsoft think is going to happen when they unleash their newest operating system on an unsuspecting public. Microsoft has been trying to ween their users off of XP since 2007 and now they really are making a significant change to the user interface. So now they apparently think this going to convince the people who were freaked out by Vista and 7 to stop using XP? My personal opinion is that Metro is a neat idea which works good on touchscreens, but Metro does not work so great with a mouse and keyboard. Maybe Microsoft is trying to work the New Coke marketing strategy.



If you're in Waco, Tx G&A Computers can help you with all of your computer repair needs. PC, Mac, all computers repaired.

Tuesday, January 31, 2012

PC Confidential: remove shredder icon

I recently ran across an issue where the anti-spyware applications I use did not fully remove some pieces of this PC Confidential infection. After 20 minutes of googling I have come to the conclusion that this is a common issue. Unfortunately most people suggest that you download the program, install it again and uninstall it. This to me is an unacceptable answer.

So after searching through the registry I found where the recalcitrant icon resides. 

HKLM\SOFTWARE\Microsoft\Windows\CurrentVersion\Explorer\Desktop\NameSpace


Back up your registry

When you expand NameSpace you will find several entries similar to those in the screenshot below.


Click on each one until you find the one that contains shredder and then delete that entry. After a reboot that pesky shredder icon will be gone.

If you're in Waco, Tx G&A Computers can help you with all of your computer repair needs. PC, Mac, all computers repaired.